This Privacy Policy explains exactly what personal information wc99game collects from Pakistani players, how we use it, who we share it with, and how we keep it secure. We are committed to handling your data with transparency, integrity, and full respect for your privacy rights.
This Privacy Policy ("Policy") is issued by wc99game ("we", "us", "our") and applies to all personal data collected through the wc99game website at https://wc99game.bet, any associated mobile applications, and all services offered through those channels (collectively, the "Platform"). It sets out our practices regarding the collection, storage, use, disclosure, and protection of your personal information.
By registering an account, making a deposit, placing a wager, or otherwise using any wc99game service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.
This Policy should be read alongside the wc99game Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions relevant to how we manage your account and personal information.
wc99game is the data controller responsible for personal data processed in connection with the Platform and its services. As data controller, wc99game determines the purposes and means by which your personal data is collected and processed, and is responsible for ensuring that such processing complies with applicable data protection and privacy laws.
All data protection enquiries, subject access requests, and privacy-related complaints should be directed to wc99game's dedicated data protection contact at: support@wc99game.bet. We aim to acknowledge all privacy-related correspondence within two (2) business days and to provide a substantive response within thirty (30) calendar days of receipt.
wc99game collects personal data from you directly, automatically through your use of the Platform, and in some cases from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect include the following:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, photograph | Provided by you at registration |
| Contact Data | Mobile number, email address, city/province | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa number, bank account details, transaction history | Provided by you; payment processors |
| Account Data | Username, account ID, login history, session timestamps | Generated automatically |
| Usage Data | Games played, bet amounts, win/loss history, session duration | Collected automatically |
| Technical Data | IP address, device type, browser, operating system, cookies | Collected automatically |
| Communications Data | Support chat logs, email correspondence, complaint records | Provided by you; generated in interaction |
wc99game does not intentionally collect any special categories of sensitive personal data (such as health, religious, or political information) unless specifically required for responsible gaming compliance purposes, in which case your explicit consent will be obtained beforehand.
wc99game uses the personal data it collects for specific, legitimate purposes directly connected to operating the Platform and providing gaming services to you. We do not use your data for any purpose that is incompatible with the reasons for which it was collected. Our primary processing purposes are as follows:
wc99game processes your personal data under the following legal bases, depending on the nature and purpose of each processing activity:
wc99game does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We share your personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
Third-Party Standards: All third parties with whom wc99game shares personal data are required by contract to process that data securely, to use it only for the specified purpose, and to comply with applicable data protection law. wc99game does not permit its service providers to use your data for their own independent purposes.
wc99game uses cookies and similar tracking technologies on the Platform to deliver core functionality, analyse usage patterns, and — where you have consented — deliver relevant promotional content. The categories of cookies we use are as follows:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using transactional features of the Platform.
wc99game applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
Your responsibilities: While wc99game takes every reasonable precaution to secure your data on its end, you are responsible for keeping your account credentials — including your password and OTP codes — confidential. Never share your login details with anyone. wc99game staff will never ask for your password. If you suspect your account has been compromised, contact support immediately at support@wc99game.bet.
wc99game operates as an international online gaming platform and, as such, your personal data may be transferred to and processed in countries other than Pakistan, including the jurisdiction in which wc99game's gaming licence is held and the locations of its third-party service providers.
Where personal data is transferred outside of Pakistan, wc99game ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that which applies within Pakistan. Such safeguards include contractual data processing agreements with all recipient parties that include data protection obligations and, where applicable, standard contractual clauses approved by the relevant data protection authority.
Cross-border transfers: By using the Platform, you acknowledge and consent to the international transfer of your personal data as described in this section. wc99game will not transfer your data to any jurisdiction that does not provide an adequate level of data protection without implementing the safeguards described above.
wc99game retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any applicable legal, accounting, or reporting requirements. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC records | 5 years after account closure | AML / gaming licence obligation |
| Financial transaction records | 5 years after transaction date | AML / tax compliance |
| Betting & gaming history | 3 years after account closure | Dispute resolution; regulatory audit |
| Customer support records | 3 years after case closure | Dispute resolution; quality assurance |
| Marketing consent records | 3 years after consent withdrawal | Proof of consent compliance |
| Technical / log data | 12 months | Security monitoring; fraud detection |
On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.
As a data subject, you have the following rights in respect of the personal data that wc99game holds about you. To exercise any of these rights, please contact us at support@wc99game.bet with your full name, registered mobile number, and a clear description of your request.
Request a copy of all personal data wc99game holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you without undue delay.
Request deletion of your personal data where there is no overriding legal obligation requiring us to retain it.
Request that we restrict processing of your data in certain circumstances, such as while accuracy is being contested.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.
wc99game will respond to all verified privacy rights requests within thirty (30) calendar days of receipt. Where a request is particularly complex or numerous, this period may be extended by up to a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
Identity verification required: To protect against unauthorised data access, wc99game will verify your identity before processing any data subject rights request. We may ask you to confirm your registered mobile number, CNIC details, or answer security questions as part of this process.
wc99game does not knowingly collect personal data from any individual under the age of 21. The Platform is strictly intended for adults aged 21 and above. Age verification via CNIC is a mandatory step in the wc99game registration process, and accounts that cannot be verified as belonging to an adult aged 21 or over will not be activated.
Underage registration: If wc99game becomes aware that personal data has been collected from an individual under the age of 21 — whether through a fraudulent registration or any other means — the relevant account will be immediately suspended, all personal data associated with it will be securely deleted in accordance with our retention policy, and the matter may be referred to the relevant authorities.
Parents and guardians who believe that a minor in their care may have registered on the Platform are encouraged to contact us immediately at support@wc99game.bet so that the account can be investigated and closed without delay.
With your consent, wc99game may send you promotional communications regarding bonuses, new game launches, PSL cricket betting offers, slot promotions, and other platform updates via SMS to your registered Pakistani mobile number and/or by email to your registered address.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect transactional communications, which include account verification messages, deposit/withdrawal confirmations, responsible gaming alerts, security notifications, and responses to support enquiries. These will continue to be sent regardless of your marketing preference settings, as they are necessary for the provision of the service.
wc99game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered account holders via SMS or email prior to the changes taking effect. Non-material updates (such as typographical corrections or clarifications that do not alter the substance of our practices) may be made without prior notification.
The current version of this Policy, together with its effective date, is always available on this page. We recommend that you review this Policy periodically to stay informed of how wc99game protects your data. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which wc99game processes your personal data, please do not hesitate to contact us. Our data protection team is available during standard business hours and aims to respond to all privacy-related enquiries within two (2) business days.
If you are not satisfied with our response to a privacy complaint or data subject rights request, you have the right to escalate your complaint to the relevant data protection authority or gaming regulatory body in the jurisdiction governing wc99game's licence.
A plain-language overview of the key privacy and data-security commitments wc99game makes to every player on the Platform.
Every byte of data exchanged between your device and wc99game is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. Your CNIC details, JazzCash transactions, and account credentials never travel in plain text.
wc99game enforces a mandatory 21+ age check on every new account via CNIC verification. No account is activated without passing this check. This protects underage individuals from accessing the Platform and ensures compliance with responsible gaming obligations.
wc99game does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used solely to deliver and improve the services you signed up for. We share it only where legally required or strictly necessary to process your payments.
Every new device login on wc99game triggers an SMS OTP verification to your registered Pakistani mobile number. Even if someone obtains your password, they cannot access your account without physical possession of your registered SIM — JazzCash, EasyPaisa, or any major Pakistani network.
You have the right to access, correct, export, restrict, or request deletion of any personal data wc99game holds about you. Submit a request to our support team and we will respond within 30 calendar days — no runaround, no hidden requirements beyond identity verification.
Receiving wc99game promotional messages you no longer want? Reply STOP to any SMS, click the unsubscribe link in any email, or update your preferences in your account dashboard — and we will remove you from our marketing lists immediately, with no questions asked.
Your data is protected, your identity is secure, and your rights are guaranteed. Join Pakistan's most trusted online casino and sports betting platform — cricket, PSL, live dealer, slots, all in PKR. Licensed. 21+ only.